LEGAL

Privacy Policy

This page explains the information Kohetoor may receive when you browse, contact us or place an order.

01

Information Collected

Depending on how you use Kohetoor, we may receive information such as your name, phone number, delivery address, order details and messages you send to us.

02

How We Use It

We use order and contact information to respond to questions, confirm and fulfil orders, arrange delivery, handle returns or refunds, and communicate about an existing order.

03

WhatsApp Orders

Our checkout uses WhatsApp to help you send your order details to Kohetoor. Information you send through WhatsApp is also subject to WhatsApp’s own terms and privacy practices.

04

Sharing

We may need to share relevant order information with service providers involved in fulfilling or delivering an order. We do not needlessly request information that is not relevant to your order or enquiry.

05

Cookies

The website may use browser storage or similar technologies for functions such as maintaining your shopping bag and preferences. These technologies are intended to support the website experience.

06

Security

We take reasonable steps to protect information handled through the store. However, no website or electronic transmission can be guaranteed to be completely secure.

07

Your Choices

You can contact us to ask about information associated with an order or enquiry. We may need to verify the request before making changes or providing information.

08

Changes

We may update this policy when our website, ordering process or practices change. The current version will be published on this page.